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Frequently Asked Questions

Purchasing furniture for your church or organization is a big responsibility. We at INTEGRITY FURNITURE & EQUIPMENT want to make it a pleasant experience for you. Below are a few frequently asked questions.

What if I’m purchasing multiple items from your website, are there price breaks?
Yes! If you are in a building program and need tables, chairs, bulletin boards, storage equipment, staging, etc., please contact us. Quantity always lowers the price. Just fax or email a list and we will prepare a quote for you.

Why do we need to call to place an order?

As you have seen from our website, there are numerous color combinations for each item. We want to personally talk to you to get your order right. It’s also a good time to discuss when you need the furniture to arrive. Many of you are building a new building and do not want the furniture until the building is ready. Calling will help coordinate the shipping process. We want to talk to you so we can know and serve you better.

When will my order arrive?
Each manufacturer has different lead times. Most of the items listed as Quick Ship will ship within 2 weeks. Feel free to call to check on lead times before and after ordering.

How much will the shipping charges be?
Most vendors have a minimum freight charge for smaller shipments (i.e. one table). This minimum will vary by vendor. We will figure the freight at the time of the order so you will know the exact amount you will owe.

How will the items ship?
Most items will ship by truck freight lines. Smaller items may go UPS, USPS or FedEx. Standard delivery by truck lines will be tailgate delivery. The trucking company is responsible for getting the freight to the tailgate of the truck and the purchaser to move it off the truck and in the door. Inside delivery is available but must be requested at time of ordering. This price will vary by freight lines, type of furniture and quantity of furniture.

What if I don’t find what I’m looking for on your website?
Please call us. We have access to over 175 suppliers of furniture and equipment. We will be happy to research your needs.

How do I pay for our order?

INTEGRITY FURNITURE & EQUIPMENT accepts all major credit cards, money orders or company checks. Payment must be received before any items are shipped.

 

SALES TAX

Sales Tax Assessment: Because of our office location, we are required by law to collect sales tax on customers in Texas and Arkansas. Tax Exempt customers should fax or email exempt certificate upon order entry.

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