Mission Statement
If you are not yet familiar with Longview-based Integrity Furniture, our mission statement is straight forward and to the point: “To HONOR God through our relationships with our customers and suppliers." By offering quality products at reasonable prices, with superior customer service, we have gained many loyal customers since we first opened our doors in 2000.
Mailing Address:
Integrity Furniture and Equipment
P.O. Box 6523
Longview, TX 75608
Physical Address:
Integrity Furniture and Equipment
1011 West Loop 281, Ste 4
Longview, TX 75604
Phone:
888-600-8639
Hours:
Monday-Friday | 8:30am - 5:30pm (CST)
Fax:
903.663.2040
Our Commitment to Privacy
Your privacy is important to Integrity Furniture. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at points where personally identifiable information may be requested.
The purpose of this policy statement is to fully share with you:
- A description of what we collect
- How we use that information
- With whom we share that information
- How you can tell us not to gather any information about you
The Information We Collect
When you request information about our products, we ask you for personal information such as:
- First and Last Name
- Company or Organization Name
- Mailing/Shipping Address(es)/Zip Code
- E-mail address
- Phone and Fax numbers
- Product categories that interest you
When you contact us via the this web site, we ask you for your personal contact information. Your personal contact information will guide us in identifying who you are and where we can ship our literature to.
The Way We Use Information
We use the information you provide about yourself when requesting information to complete that request and for our internal accounting and other information-keeping records. We respect your privacy; therefore we do not share this information with outside parties except to the extent necessary to complete your orders or requests.
We use return e-mail addresses to answer the e-mail we receive. Such addresses may also be used for our marketing purposes, such as sending you updates or promotional materials on our products. Your e-mail addresses are not shared with outside parties. We use your mailing address to send you literature that you requested about our products, billing invoices and other written materials related to our products. We use your telephone number for our sales and/or customer service representatives to contact you when you express an interest in our product or otherwise call you regarding your orders and information requests. Information you submit on our web site will not be used for this purpose unless you fill out an information request form.
Returns/Cancellation Policy
The returns policy from Integrity Furniture varies with each of its vendors. In most cases though, a restocking fee is charged (from 20% to 50%) depending on if it is a custom order or stock item.
Integrity Furniture prefers taking your orders personally rather than on-line, this helps in cutting down on many of the mistakes in ordering.
Before returning items you must call 1-888-600-8639 to be issued a Return Authorization. Products must be in their original carton, unassembled and unused. Returns cannot be made after 30 days.
Integrity Furniture will work with you to make this process as easy as possible.
